Your legal guarantee rightsCall 21 667400

Need Help? (356) 21 667400 / 21 697867 / 27 667100

Free delivery from €75 (T&C’s Apply)

Delivery Information

Orders will be delivered to the delivery address provided when you place your order.

Orders over €75 delivered to eligible addresses in Malta may qualify for free delivery, either directly by us or through a third-party courier. Orders below €75 are subject to a delivery charge of €6. Some items on special offer may be excluded from free delivery. Where this applies, it will be stated in the product description.

Free delivery of white goods is available up to the first floor. Deliveries of white goods above the first floor may be subject to an additional charge, unless otherwise agreed in advance. Lifter services, where required, are not included and are subject to an additional charge. Collection and disposal of old appliances can also be arranged at an additional charge.

We deliver throughout Malta. Delivery to Gozo may be available for selected products. Customers requiring delivery to Gozo are kindly requested to contact us before placing an order so we can confirm whether the product qualifies for delivery and whether free delivery applies.

Once your order is confirmed, we will aim to deliver it to your address within 3 business days.

Before delivery, we will contact you to confirm a delivery date and time slot. While we will do our best to assist, we are unable to provide an exact delivery time.

Deliveries are normally carried out during the following time slot: 9:30am to 4:00pm.

Delivery at a specific time may be arranged on special request, but this may incur an additional charge. Please contact us before placing your order on [email protected] or on +356 21 667400.

Upon delivery, you may be asked to sign a delivery note confirming receipt of the item in its delivered condition.

Free Delivery

For all orders over €75

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Your legal guarantee rights

More information: europa.eu/youreurope/guarantees (opens in a new tab)

LEGAL GUARANTEE

Minimum two-year legal guarantee protection for goods sold in the European Union.

Consumers can claim their rights under the legal guarantee of conformity, for example if goods:

  • do not match the description;
  • do not function as intended.

Sellers are liable for any lack of conformity which existed when the goods were delivered, and which becomes apparent within the legal guarantee period. Sellers in such a situation are required to offer:

  • free repair or free replacement;
  • in some cases, a price reduction or full reimbursement.

Some countries have a longer legal guarantee period. For second-hand goods, a shorter period may apply, but not less than one year.

For more information on your rights in a specific country, scan the QR code below or ask the seller. europa.eu/youreurope/guarantees

What to do if you receive non-conforming goods:

  1. Contact the seller as soon as possible to report the issue;
  2. Provide proof of purchase, such as a receipt, invoice, or bank statement.

Sellers and producers may also offer commercial guarantees, which apply independently from the legal guarantee. For example, you may see this GARAN label representing a commercial guarantee of durability offered by the producer at no additional cost and covering the entire good.